مركز المساعدة
ابحث عن الأدلة والتوثيق وإجابات الأسئلة الشائعة.
البدء السريع
دليل المبتدئين والإعداد
الأسئلة الشائعة
إجابات الأسئلة الشائعة
اتصل بالدعم
فريق الدعم الفني
أسئلة شائعة
What exactly does "one-time purchase" mean?
You pay once and own the software license permanently. There are no ongoing subscription fees. Optional annual maintenance covers updates and technical support.
Can the XueyeEdu branding really be removed completely?
Yes. With the white-label plan you customize the domain, logo, color scheme, login page, email templates and mobile app icon — your students only ever see your own brand.
Does it cover every role in our institution?
Yes. Seven terminals are included: admin console, sales CRM, teacher portal, parent web portal, parent app, student app and live classroom — covering marketing, teaching and after-class service end to end, all multilingual and multi-timezone.
What is the difference between private deployment and SaaS subscription?
Private deployment installs the system on your own servers; data and brand belong fully to you with a one-time purchase. SaaS rents you vendor-hosted software by annual fee; data sits on vendor servers and access ends when you stop paying. The core differences: ownership, long-term cost and data control.
One-time purchase from $10,000 — any hidden fees afterwards?
The purchase covers perpetual use of the edition you buy, with no mandatory annual subscription. The only optional costs: annual maintenance (updates + support), custom development and source-code delivery.