Frequently Asked Questions
What does 'one-time purchase' mean exactly?
You pay once and own the software license permanently. There are no recurring subscription fees. Optional annual maintenance covers updates and support.
Can I really remove all XueyeEdu branding?
Yes. With our white-label solution, you can customize the domain, logo, color scheme, login page, email templates, and mobile app icons — your students will only see YOUR brand.
What about data security and compliance?
Since you deploy on your own servers, your data never leaves your infrastructure. This makes GDPR, PDPA, and other data protection compliance straightforward.
Do you support multiple languages?
Yes. The platform supports English, Chinese, Arabic, and can be extended to other languages. Multi-timezone support is built in.
What kind of support do you provide?
We offer deployment assistance, training, and ongoing technical support. Enterprise plans include dedicated account management and SLA guarantees.
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